Original Post
To trade crypto assets on a peer-to-peer infrastructure, security and trust come in handy for the protection of both parties.
With Bitania, your trades are protected thanks to our guarantee system. You can exchange digital assets with peace of mind.
Understanding these protections helps you trade confidently on our platform.
Arbitration Bond Protection
Every online trade on Bitania is protected by our arbitration bond system. This isn't optional—it's automatically applied to all transactions.
When a trade begins, the cryptocurrency being sold is immediately locked in a secure escrow. Neither the buyer nor seller can access these funds until the trade successfully completes or is resolved through our arbitration process.
This eliminates the risk of sellers disappearing with your payment or buyers falsely claiming non-receipt.
How Escrow Works
The moment a taker initiates a trade, the maker's cryptocurrency is transferred from their wallet into Bitania's escrow system.
This process is done on autopilot and behind the scenes. The funds remain locked until the buyer confirms payment and the seller confirms receipt, or if our arbitration team helps resolve the dispute. This three-way security model guarantees fairness for each trade.
Dispute Resolution
Bitania’s arbitration team is 24/7 active to fairly address any dispute during transactions.
Users can file a dispute without leaving the trade window. Also, providing screenshots, receipts, and payment confirmations speeds up the resolution.
Our arbitration team experts review all evidence submitted by both parties and then make an informed decision.
The arbitration bond will remain locked and will not be unlocked by either party until a resolution has been made.
Advanced Fraud Prevention
Bitania has implemented advanced fraud prevention measures that protect takers from common scams. Our verification processes ensure traders engage in high standards of conduct.
We monitor trading patterns, review user feedback, and maintain detailed audit trails of all trades.
Whenever we notice suspicious activities, we automatically flag them, and our security team will investigate as quickly as possible.
Trader Reputation System
The reputation system enables visibility on who you are trading with, as every trader will receive feedback based on their completed trades, building a verifiable data set of their history as a trader.
You can view the number of completed trades, the percentage of positive feedback, as well as reviews from other users, in order to help you make informed choices on whether or not to accept an offer.
24/7 Active Support
For any queries you may have concerning your trades, the platform, and services, Bitania has a support team that is always active to address your areas of concern.
Whether you seek clarity, assistance with payment, or a dispute, our team won’t hesitate to lend a helping hand to you.
You can easily reach out for support directly from your trade window to access support immediately.
Privacy Guaranteed
While we provide maximum security, we never compromise your privacy. Our guarantee system operates without requiring personal identification, email verification, or invasive documentation.
Your financial activities remain completely anonymous while still being fully protected by our arbitration bond system and security measures.