Original Post
Bitania allows for virtually any payment option on a global level. All payment options are set up for you to have the most flexibility.
Most common payment options are: a bank transfer, an online payment service, deposit cash in a physical location, pay via mobile money services, purchase a gift card, or even pay in person via cash.
The seller discloses the method of payment in their advertisement, and you can select the one that matches your payment option.
Payment Instructions
When you initiate a trade, the seller will provide the detailed information on where to send the payment within the secure chat system.
These instructions generally include account information, references for the payment, the name of the recipient, and any specific steps to follow.
Be sure to read the instructions in full before you initiate your trade. Some sellers require additional information, such as including a specific reference number or phrases to avoid in the payment that could restrict their account.
Execute Your Payment Transaction
Pay the seller as directed using the agreed payment method.
- If the seller is requesting a bank transfer, send the exact requested amount and include any reference they provided.
- If you’re paying with digital payment gateways, always confirm the recipient's details before sending the money.
- Save every receipt, screenshot, or confirmation number for verification purposes.
Payment Timing Expectations
Different payment forms have different processing times. Methods like online wallets and mobile money transfers are often immediate.
A bank-to-bank transfer could take hours or longer, especially across different banking systems.
Sellers include general expectations for payment timing in their terms. Payments should be made immediately to avoid possible trade cancellations or disputes.
Providing Payment Proof
Once you've made the payment, log into Bitania and mark it as paid. Include proof of payment if the seller requested it.
Proof can be receipts, transaction screenshots, bank transfer references, or a photo of a cash deposit slip.
Ensure your proof shows the amount, recipient, date, and payment confirmation. This documentation is essential in case of a dispute.
Communication During Payment
Any trade-related communication with sellers should be limited to Bitania's secure chat. Never move the conversation to text, another app, email, or phone calls.
This guarantees all interactions are logged should arbitration be necessary.
Always respond to seller questions regarding payment status and indicate if there is a delay. Clear, professional communication prevents misunderstandings.
Security Best Practices
- Never disclose sensitive information such as banking passwords, security codes, or personal identification beyond what is necessary for the payment.
- Double-check that the payment details (recipient name, account, etc.) match the information provided in the trade window.
- Be wary of sellers who ask for unusual payment methods or request that you violate platform terms. If something feels off, stop the trade and contact support.
Resolving Issues with Payment
If your payment is declined, delayed, or you encounter issues, inform the seller immediately via the trade chat.
Provide evidence of the issue, such as an error message or a bank confirmation.
Most sellers will acknowledge a legitimate delay. However, if a seller is unresponsive after you have paid, or refuses to release the cryptocurrency, open a dispute immediately to activate arbitration protection.
Bitania’s escrow system ensures funds are distributed fairly based on the evidence provided by both parties.